December 24, 2025
All Six Nations of the Grand River (SNGR) offices will be closing on December 23rd at 2 pm, the Holiday Closure continues December 24th, and will extend to January 4th, 2026, regular hours will return on Monday January 5th, 2026, 8:30am to 4:30pm.
Please see below a list of support and essential services that will be available during the closure.
Crisis Supports Available: December 23, 2025 – January 5, 2025
PHONE SUPPORTS
Mobile Crisis Rapid Response Team
(519) 446-9902
Available: December 24 – January 2, 1-9pm
Six Nations Mental Health & Addictions
(519) 445-2143
Available: December 24 - January 2, 1-9pm
Six Nations Crisis Line
(519) 445-2204 OR 1 (866) 445-2204
24/7
National Indian Residential School Crisis Line
1 (866) 925-4419
24/7
Indigenous Victims Services
Direct Line to IVS Manager: (226) 227-2195
Available Monday-Friday, 8:30am-4:30pm during closure
After Hours IVS Worker:
(519) 761-8398
Available Monday-Friday, 11pm-8am during closure.
Outside of these hours, contact: (519) 750-3908
Ohsweken Public Health
(519) 761-9053
Available December 22,23,24*, 29, 30, & 31*
*only open from 8:30am-12pm
Closed December 25, 26, and January 1.
First Nations & Inuit Hope For Wellness Help Line
1 (855) 242-3310
24/7
Talk Suicide Canada
1 (833) 456-4566
24/7
Talk 4 Healing for Indigenous Women
1 (855) 554-4325
24/7
Kids Help Line
1 (800) 668-6868
24/7
Ganohkwasra
(519) 445-4324
24/7
TEXT/CHAT SUPPORTS
Talk 4 Healing for Indigenous Women
1 (855) 554-4325 or access the online chat: beendigen.com
24/7
Talk Suicide Canada
Text 45645
24/7
Kids Help Line
Text “CONNECT” to: 686868
Access the online chat: kidshelpphone.ca
24/7
First Nations & Inuit Hope For Wellness Help Line
Access the online chat: hopeforwellness.ca
24/7
IN PERSON SUPPORTS
Mobile Crisis Rapid Response Team
1769 Chiefswood Road
Available December 24 – January 2, 1-9pm
Six Nations Mental Health & Addictions
1769 Chiefswood Road
Available December 24 – January 2, 1-9pm
ESSENTIAL SERVICES LIST
Fire & Emergency Services
Note: Admin staff will be on call. However, 911 services will be continued as normal throughout the holidays.
Paramedic Services
(519) 717-0182 – Duty Officer, for non-emergency use ONLY.
(519) 750-3908 – Community Paramedics
Note: Admin staff will be off during the holidays and senior management will be available for emergencies during the closure.
WELL-BEING
Child & Youth Team – Jordan’s Principle
Ontario Region: 1-833-442-2429 | 1-855-JP-CHILD (1(855) 572-4453)
Note: Call for URGENT Jordan’s Principle requests, the SNGR office will be closed.
Family Health Team
Closed December 20th – January 2nd
Note: Open December 30th from 9 am – 3 pm for episodic appointments only.
Home & Community Care
(519) 445-0077
Essential Services Provided: Jay Silverheels Supportive Housing (24/7), Case Management On-Call Service with Extended Communications, Personal Support Services (high-need clients), and Palliative Care.
Iroquois Lodge
Note: Iroquois Lodge has no change in hours of operation or visitation. Administrative staff will observe the closure, but a manager is assigned for emergencies.
Midwives (Birthing Centre)
(519) 445-4922
Note: Midwifery services will be available 24/7. All regular programming will be closed.
Medical Transportation
(519) 445-0410
Please leave a voicemail as the office will be closed. Voicemails will be checked on December 29, 2025, and January 2, 2026.
SOCIAL SERVICES
Child & Family Services Band Representatives
December 23: 2 – 4 pm
December 24, 29, 30, 31, and January 2: 8:30 am – 4 pm.
Court Coverage: (519) 717-4788
Team Lead Support: (548) 328-4783
Band Rep Coverage:
- (519) 732-3862 – December 23 & 24
- (519) 732-5271 – December 29 & 30
- (519) 771-3424 – December 31 & January 2
Note: Available for court matters ONLY involving child protection during this time period. All organizations must continue to provide notification and updates through the normal process of email, fax, and voicemails.
Local Crisis Supports – Six Nations Crisis Line
(519) 445-2204 OR 1 (866) 445-2204 (24/7)
(226) 777-8480 (text, Monday to Friday, 8:30 am – 4 pm)
Correctional Services
(519) 445-2628
December 23-24, 27, 30, 31, and January 2 on-call voicemails and emails will be retrieved daily.)
HOUSING
Six Nations Housing Office
(519) 757-7187
Emergency use ONLY. After-hours maintenance.
EMERGENCIES: Someone who does not have heat, water, hydro (that is not related to a community power outage), or significant water leaks.
Secondary Contact: (226) 387-4962
ONTARIO WORKS
Ontario Works – For emergency needs only
(519) 754-6562 – Rebecca Logan
(519) 732-2307 – Heather Hadley
(519) 388-4426 – Bobbi Villeneuve
(226) 387-3340 – Crystal Martin
The Ontario Works office will be open December 31, 2025, from 9 am – 2 pm for individuals needing to pick up cheques. A Case Manager will also be available.
PUBLIC WORKS
Public Works Transfer Station
The Transfer Station will be closed from December 24-26, and on January 1.
Transfer Station hours are 8 am – 4:30 pm, Tuesday to Saturday, last load in at 4:15 pm.
Note: No debris approvals will be completed between December 23 and January 4.
Six Nations Septic Services
(519) 445-4242
1953 Fourth Line Rd
Septic calls paid and placed prior to Thursday, December 18 at 4:30 pm will be completed prior to the Holiday Closure, calls placed after this deadline may not be completed until January 5, 2026. Online payments take 2 business days to process.
Truckfill Station
Note: payment on accounts must be made before noon on December 23 to be applied to accounts before January 5. Online payments take 2 days to process.
UTILITIES
Water: (519) 752-4712
Roads: (519) 757-5501
Hydro One Customer Service: Call 1(888) 664-9376 or visit https://www.hydroone.com/support/contact
Six Nations Natural Gas: (519) 445-4213
Six Nations Food Bank: (519) 771-0025
Six Nations Internet: (519) 445-4168
First Nations Cable: (519) 445-2981
For more available utilities, visit https://www.tworivers.ca/businessdirectory
IN CASE OF EMERGENCY, PLEASE CALL 911
Note: All other services & programs will be closed from December 23 at 2 pm & will be re-open January 5, 2025.
